CONTACT US

Have a question about your Sewmatic™? We are here to help!

Before reaching out, please check our FAQ and How To Use pages, as most common questions are answered there.

📧 Email Support

For order inquiries, tracking updates, or technical help, please email us at: sewmaticshop@gmail.com

Please include your Order Number (#0000) in the subject line so we can assist you faster.

⏱️ Response Time

Our support team works Monday through Friday. We typically respond to all inquiries within 24-48 business hours.

📸 Damaged Items?

If your product arrived damaged, please remember to attach clear photos or videos of the defect in your first email. This allows us to process your replacement or refund immediately without unnecessary delays.

📍 Business Location

Sewmatic™ is proudly based in: Athens, Greece